The document I opened contains unexpected symbols and characters
Cause: The document contains a font that is not installed on your computer, and Word substituted an available font that doesn't include the same symbols and characters available in the original font.
|Solution: Use fonts that are common on most computers.|
|Solution: Specify which font Word uses for substitution.|
|Solution: Open Font Book and make sure that the font isn't disabled.|
|Solution: Install the missing font.|
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