Fonts change when I open a document that was created in another application
Cause: Documents that are created in other word-processing applications can contain fonts that are not installed on your computer. If you open a document that contains a font that is not installed on your computer, Word substitutes an available font.
|Solution: Use fonts that are common on most computers.|
|Solution: Open Font Book and make sure that the font isn't disabled.|
|Solution: Install the missing font.|
|Solution: Specify which font Word uses for substitution.|